Every Boston College student, faculty, and staff member will be assigned unique credentials when they first become a member of the 集美麻豆community. Online services and resources restricted to the 集美麻豆community require authentication using a 集美麻豆username and 集美麻豆Password or Secondary Password.
Username
Every Boston College student, faculty, and staff member has a unique username that is assigned when you first become a member of the 集美麻豆community. Your听集美麻豆username is generated using a portion of your last name, often combined with random letters. Online services and resources restricted to the 集美麻豆community, including Agora Portal, require authentication by entering your 集美麻豆username and 集美麻豆Password.
When and how do I get my username?
- Students receive their username via email after they are officially enrolled.
- New faculty and staff receive their username during the hiring process.
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If you do not know your username, contact the Help Center at 617-552-HELP (4357) or your Technology Consultant (for faculty/staff).
Security Note: Although you can use "username@bc.edu" for your 集美麻豆email address, Boston College highly recommends giving people your "friendly" email address (firstname.lastname.#@bc.edu) to help protect your 集美麻豆credentials.
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Issues with your 集美麻豆Username?
集美麻豆usernames are generated using a portion of your last name, often combined with random letters. Usernames are only needed to sign onto 集美麻豆systems and will not be changed unless there is a security issue. If there is an issue with your 集美麻豆username, contact the Help Center at 617-552-HELP (4357).听
集美麻豆Password
Do not leave your password written on a piece of paper or share it with anyone else. Your password and other security credentials are confidential and should be protected.
Your 集美麻豆Password enables you to access many 集美麻豆applications and systems including Agora Portal and EagleApps. Make sure to set the answers to the Challenge Questions. In the event you forget your 集美麻豆Password, your answers to these questions will allow 集美麻豆Help Center staff to confirm your identity and reset your password.
If you're new to BC, you will be assigned a temporary 集美麻豆Password, which you must change the first time you log into Agora Portal.
All employees (including student employees, faculty, and staff) must also use 集美麻豆2-Step Verification to confirm their identity when changing their 集美麻豆Password. This added level of security is in place to protect private employee information.
If You Know Your Current Password
Through Agora Portal, you have the option to change your 集美麻豆Password to one of your choosing.
If You Don't Know Your Current Password
If you forgot your password and you set up Challenge Questions in Agora Portal, you can conveniently change your password using Agora Portal (click "Forgot Password?") or by calling 617-552-HELP (4357) and correctly answering the Challenge Questions.
If You Don't Know Answers to Your Challenge Questions
If you cannot correctly answer your Challenge Questions or you have not completed your Challenge Questions, you must call the Help Center at 617-552-HELP (4357).
Note About Eduroam
When you connect to the eduroam wireless network at Boston College, it requires you enter your 集美麻豆Password. When you change your 集美麻豆Password, this will disconnect you from the eduroam network, and you will be prompted to re-enter your 集美麻豆Password. Before changing your 集美麻豆Password, we recommend you open the network settings on your mobile devices, and "forget" the eduroam wireless network. This will help to prevent you from being locked out of your 集美麻豆account temporarily, as those devices may attempt to use the old password to connect to eduroam.